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Common Questions2018-03-11T14:07:15+00:00

Common Questions

Who do you work with? We specialize in Individual Therapy and Couples Therapy.

What are your hours? We are open 7 days a week and offer daytime, evening and weekend appointments. We understand your work demands. We can offer appointment times that accommodate your schedule. We are open 8 a.m. – 10 p.m. Monday through Friday. 10 a.m. – 6 p.m. on Saturday and Sunday.

How quickly can I see a therapist? Typically within 7 days, sometimes appointments are available much faster. Our office is responsive and we work to get you the right fit as quickly as possible. Evening and weekend times fill up fastest.

Where are you located? Let’s Talk Psychological Wellness is located in Midtown Manhattan convenient to NYC subways and buses. We are on 5th Avenue between 26th and 27th streets.

Do you offer online or teletherapy? Yes we offer online therapy, sometimes called teletherapy via secure video. This is a flexible , convenient option and is available to all New York State residents. Connection is quick and easy. You will need a web camera and high speed internet.

What about Payment? Psychotherapy is an important investment in your health. We offer a complimentary phone call or brief visit to discuss your needs, goals for therapy and your preferences. We accept checks, debit and credit cards, including flexible spending accounts and health savings accounts.

Do you accept insurance? All of our therapists are in-network with all Aetna plans.

What if I don’t have Aetna? If you have a different insurance plan we can help you figure out if you have out-of-network coverage and help you file with your insurance company for reimbursement. We are out-of-network providers for most insurance plans and can provide you with all the documentation you need to seek reimbursement from your insurance company. Please call us with any questions about payment and fees.

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